Terms & Conditions
Welcome to Lama Pret. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.
1. General
These Terms & Conditions apply to all visitors, users, and customers of our website. By using our services, you confirm that you are at least the legal age required in your country to make purchases online.
We reserve the right to update or change these terms at any time.
2. Products & Information
We aim to provide accurate product descriptions, images, and pricing. However:
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Colors may vary slightly due to screen settings
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Minor variations in stitching or fabric may occur
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Availability may change without notice
We reserve the right to limit quantities or discontinue products at any time.
3. Orders
By placing an order, you agree that:
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All information provided is accurate
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Payment details are valid
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Orders are subject to availability and verification
We may cancel or refuse an order if fraud or unauthorized activity is suspected.
4. Pricing & Payments
All prices are displayed in the selected currency and may change without notice.
Payments are processed securely through third-party payment providers. We do not store full payment details.
5. Shipping
Orders are processed within our stated processing time and shipped according to our Shipping Policy. Delivery times are estimates and may be affected by courier delays or customs.
Customers are responsible for any applicable customs duties or taxes.
6. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are handled according to our Return & Refund Policy, including our 30-day free return and exchange policy.
Customized or made-to-measure items may not be eligible unless defective.
7. Order Cancellation
Orders can be cancelled before shipment. Once shipped, cancellation is not possible and the order must follow the return process.
8. Intellectual Property
All content on this website — including images, logos, text, and designs — is the property of Lama Pret and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
Lama Pret is not responsible for:
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Indirect or incidental damages
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Delivery delays caused by third-party couriers
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Loss due to incorrect information provided by customers
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External events beyond our control
10. Privacy
Your personal information is handled according to our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes will be handled under applicable local regulations.
12. Contact Us
For questions regarding these Terms & Conditions, please contact:
