Shipping Policy
At Lama Pret, we aim to deliver your orders safely and on time. This Shipping Policy explains our processing times, delivery timelines, and shipping coverage.
1. Order Processing Time
All orders are processed within 5–6 business days.
Processing includes:
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Order confirmation
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Quality checking
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Packing
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Preparing for shipment
Orders are not shipped on weekends or public holidays. During busy periods, processing may take slightly longer.
2. Delivery Time
GCC Countries
Delivery to the following countries usually takes 3–4 business days after shipment:
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United Arab Emirates
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Saudi Arabia
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Qatar
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Oman
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Bahrain
International Orders
For other countries such as:
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United States
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United Kingdom
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Australia
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Canada
Delivery usually takes 7–8 business days after shipment.
Delivery times are estimates and may vary due to customs, courier delays, or peak seasons.
3. Shipping Confirmation & Tracking
Once your order is shipped:
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You will receive a shipping confirmation email
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Tracking details will be provided so you can monitor your delivery
4. Shipping Charges
Shipping costs (if applicable) are calculated at checkout based on your location and order details.
Promotions such as free shipping may be offered from time to time.
5. Customs, Duties & Taxes
For international orders, customs duties or import taxes may apply depending on your country. These charges are the responsibility of the customer.
6. Delivery Delays
Lama Pret is not responsible for delays caused by:
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Customs clearance
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Courier issues
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Incorrect shipping information provided by the customer
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Natural events or peak seasons
7. Incorrect Address
Please ensure your shipping address is correct. If an incorrect address is provided, delivery delays or additional charges may occur.
8. Contact Us
For shipping questions or order updates, contact:
