Order Cancellation
Customers may request order cancellation before the order has been shipped.
If your order has not yet been shipped:
-
Please contact us immediately at info@lamapret.com
-
Once confirmed, we will cancel your order
-
A full refund will be processed to your original payment method
-
Refund processing time: within 7 business days (depending on your bank)
If the order has already been shipped:
-
The order cannot be cancelled
-
You will need to receive the item and follow our Return Policy
-
The return must meet our 30-day return eligibility conditions
We recommend contacting us as soon as possible if you wish to cancel your order.