Privacy Policy
Welcome to Lama Pret. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via payment providers)
Technical Information
When you browse our website, we may collect:
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IP address
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Device and browser type
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Pages visited
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Cookies and usage data
2. How We Use Your Information
We use your information to:
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Process and deliver orders
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Communicate order updates
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Provide customer support
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Improve our website and services
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Prevent fraud and ensure security
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Comply with legal obligations
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Send promotional emails (only if you opt-in)
3. Payment Security
We do not store your full payment details. Payments are processed through secure third-party payment providers that use industry-standard encryption and security measures.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with:
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Shipping and courier partners (for delivery)
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Payment providers (for transactions)
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Service providers that help operate our website
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Authorities if legally required
5. International Customers
Since Lama Pret operates globally, your information may be processed in different countries where our service providers operate. We ensure reasonable safeguards are in place to protect your data.
6. Cookies
We use cookies to:
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Improve website functionality
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Remember preferences
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Analyze traffic
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Provide better shopping experience
You can disable cookies in your browser settings, but some website features may not function properly.
7. Data Retention
We keep your information only as long as necessary to:
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Complete orders
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Provide support
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Meet legal and accounting requirements
8. Your Rights
Depending on your location, you may have the right to:
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Access your data
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Request correction
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Request deletion
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Opt-out of marketing emails
To request any changes, contact us via email.
9. Data Protection
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system can be guaranteed 100% secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
